HealOne Body | Membership Terms

Rules, Terms & Conditions

1. Membership Tiers and Pricing:

2. Membership Benefits:

Session Inclusions: All massage, bodywork, or energetic therapies are included.
Additional Sessions: Members may purchase an unlimited number of sessions at the exclusive member rate.
Product and Supplement Discounts: 15% off all retail products and supplements.
Wellness Evaluation Discount: 25% off an initial wellness evaluation with Healone Health.
Birthday Month Complimentary Session: One (1) complimentary massage, bodywork, or energetic therapy session during the member's birthday month.
Rollover Sessions: Unused monthly sessions will roll over and accumulate indefinitely while the membership remains active.
Session Transferability: After six (6) consecutive months of active membership, accumulated sessions may be transferred to another individual.

3. Guest Privileges:

Members may bring a guest to receive massage, bodywork, or energetic therapy services at the member rate.
Guest privileges are limited to two (2) visits within a six (6) month period. This includes gift cards purchased at member pricing.

4. Gift Card Purchases:

5. Referral Rewards Program:

Members may participate in the referral rewards program to earn discounts on additional sessions purchased after the membership has been paid.

6. Membership Terms:

No Contract: This is a month-to-month membership with no long-term contract.
Cancellation: Members may cancel their membership at any time without a cancellation fee.
Active Membership: All membership benefits are available only to active members in good standing.
Non-Transferable: Memberships are non-transferable to another person, except for accrued sessions after the 6-month period.
Non-Refundable: Membership fees are non-refundable.

7. Membership Freeze:

Members may freeze their membership for a minimum of one (1) month and a maximum of three (3) consecutive months.
Memberships may be frozen a maximum of two (2) times within a twelve (12) month period.
A minimum of one (1) monthly payment must have been processed before a member is eligible to freeze their membership.
Members must wait 30 days after unfreezing their account before they can refreeze their account.
During a freeze, members will not accrue new monthly sessions and will not be eligible for any membership benefits, including guest privileges, gift card purchases, or retail discounts.
Accrued sessions will remain on the account during the freeze.

8. Appointment Policies:

24-Hour Cancellation Notice: A minimum of 24 hours advance notice is required for any appointment cancellation or rescheduling. Failure to provide adequate notice will result in a $65 cancellation fee.
Late Arrivals: Late arrivals may result in a shortened session to avoid impacting other clients.
Right to refuse service: We reserve the right to refuse service to anyone for inappropriate behavior.

9. Client Responsibilities:

Updated Information: Members are responsible for promptly notifying HealOne Body of any changes to their contact information, address, or credit card details.
Health Information: Members are responsible for providing accurate and complete health information to their massage, bodywork, or energetic therapy practitioner.

10. Minor Policies:

Age Restriction: Individuals under the age of 18 will not receive massage, bodywork, or energetic therapy services without the express consent of a parent or legal guardian.
Children Under 15: Where required by state law, a parent or legal guardian must remain in the treatment room during the service.
All Minors: For all minor children, a parent or legal guardian must remain on the premises during the service.

11. Liability and Disclaimer:

Massage, bodywork, and energetic therapy are provided for relaxation, stress relief, and wellness. They are not a substitute for medical treatment.
HealOne Body is not liable for any injuries or damages resulting from massage, bodywork, or energetic therapy, except in cases of gross negligence.
These terms and conditions are subject to change without notice.

12. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Arizona.

13. Contact Information:

For any questions or concerns regarding this membership program, please contact HealOne Body at (480)876-6656 or hello@healonebody.com.